Dropbox Changes 2021

Created by Anthony Young, Modified on Tue, 21 Jun, 2022 at 9:38 AM by Anthony Young

Dropbox has made changes to how their authorization will work.
We have already built support for these changes into the platform, but there is a manual step that we require you to action.
This needs to be done before October 2021 otherwise your Dropbox connectors will stop working.


Steps required:

  • Head over to the Platform's Connections page, find your Dropbox connection(s) and click on the “Change” button.


  • This will bring up a new popup window where you can change your authorization settings for Dropbox.
    You may have to first sign in to your Dropbox account before you can see it.

 

  • In this window, scroll down to “View Dropbox content”, and then to the “Switched On” app.
    Click on the arrow to open up the section revealing a “Disconnect” button.
    Click on this button.


  • A popup will ask you to confirm, click on “Disconnect” again.
    You can now close the window.


  •  The Connections page will automatically refresh, and when reloaded, show that the Dropbox connection is not working. 

 

  • You can click on “Authorize” like normal to reauthorize the connection.


  • Grant Switched On Access.


Once you have completed the authorization flow, the connector will be working again.

 


 

 

 

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