FAQ & Troubleshooting (36)

FAQ & Troubleshooting

How does your support work?

Created by Anthony Young, Modified on Tue, 14 Jun, 2022 at 9:21 AM by Anthony Young
How do I log into the mobile app?

Created by Anthony Young, Modified on Sun, 17 Sep, 2023 at 10:56 AM by Anthony Young
What is the difference between Standard and Premium users?

Created by Anthony Young, Modified on Tue, 14 Jun, 2022 at 9:21 AM by Anthony Young
When does the app synchronise/check for updates?

Created by Anthony Young, Modified on Tue, 14 Jun, 2022 at 9:21 AM by Anthony Young
Screens/Docs don't show on my device anymore! Why?

Created by Anthony Young, Modified on Tue, 14 Jun, 2022 at 9:21 AM by Anthony Young
Photos/Videos/Audio files aren't available on the Data page! Why?

Created by Anthony Young, Modified on Tue, 14 Jun, 2022 at 9:22 AM by Anthony Young
Does the app work offline (without internet connection)?

Created by Anthony Young, Modified on Tue, 14 Jun, 2022 at 9:22 AM by Anthony Young
How do I filter what users see on the app/website?

Created by Anthony Young, Modified on Tue, 14 Jun, 2022 at 9:22 AM by Anthony Young
My connectors/jobs don't run immediately! Why?

Created by Anthony Young, Modified on Tue, 14 Jun, 2022 at 9:22 AM by Anthony Young
What devices / operating systems are supported?

Created by Anthony Young, Modified on Tue, 14 Jun, 2022 at 9:23 AM by Anthony Young